Our methodology

Effective communications is about getting the fundamentals consistently right.

We believe in methodology before technology.

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Created for those tasked with internal comms

We call our methodology Drive - because it drives internal communication success. Everything we do - from the assessment we’ve created, and the services and products we deliver is based on our 7 principle methodology.

See how you stack up against these 7 principles, which are foundational to effective communication.

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Your opportunities are endless. 

Knowledge is power with our detailed assessment report. With this in hand you now know where your internal communication is strong and where it needs more work.

Find internal comms opportunities
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Get a free comms strategy template.

Once you’ve completed your assessment, you’ll gain access to a free internal communication strategy template and other helpful resources to empower your team. Built by comms experts, these powerful and straightforward tools are ideal for non-communicators who find themselves responsible for internal communications.

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You're not alone.

Along with your assessment report are several tools and templates to help you on your internal communication journey. We also have experts on hand to discuss your assessment further and help you implement some best practices.

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Put internal communication on the corporate agenda.

Your assessment results are a great way to take the discussion you have about internal communications with your organization that much further.

You can even take the assessment again over time to measure your success.

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Find out how to create a thriving workplace.

With our proprietary 7 principle methodology, you can count on delivering increasingly more effective communications that drive great results.

Strategy, Mandate & Planning 7 Principle icon
Strategy, Mandate & Planning

From your basic campaign communications plan to your fully integrated corporate objectives, the Strategy, Mandate & Planning principle covers the foundation on which you build your internal communications landscape.

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Content

The Content principle looks specifically at the purpose, make-up, and format of your internal communications materials — the content of your content.

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Audience

The Audience principle looks at how well you know your audience, and how you apply that knowledge to the ways you communicate with them.

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Channel

The Channel principle looks at the different ways information moves through your organization.

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Time

The Timing principle looks at the role that time and scheduling plays in your communication activities.

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Metrics

The Metrics principle looks at the what, how and why of measurement for your internal communication activities.

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Data Analytics & Reporting

The Data Analytics & Reporting principle looks at how you use data about your internal communications activities to tell a story for your stakeholders.

“Their internal communications products and guidance has helped our organization grow by harnessing the power of technology as we transitioned to working remote.
Their guidance, technical support and customization options have helped us to make the transition smooth and provided an opportunity for our teams to continue to engage.
Through their support we were able to roll out a new internal communications platform with an effective strategy, and content tailored to our unique needs as a social service community based organization.”

Margaret Palmer BSPH, M.Ed.

Performance and Quality Improvement Director Child & Family Resources

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Reach your team

Internal communication doesn't need to be overwhelming; Reach makes it simple. With an easy-to-use app that empowers your team, you’ll love how smooth the process is to reach your company’s employees and measure your campaign performance.

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"We now have measurable initiatives to benchmark against for the upcoming year."

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Senior Manager of Internal Communications at BRG

"It’s been great working with the team and it is easy to use. Both the user experience and look and feel are fantastic."

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HR Coordinator at Sun Peaks Resort

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